Translating a Leadership Charter into Everyday Behaviours
Sector: Financial Services Sector
Business context
A fast-growing financial services business wanted to ensure its leadership charter was translated into everyday behaviours that would support future growth plans.
What we did:
The work was designed to connect leadership behaviours directly to the client's strategic priorities and embed these across the leadership community.
We worked in partnership to:
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- translate leadership expectations into clear, observable leadership behaviours
- deliver a 360 Feedback and Coaching Exercise across the Executive Team and Senior Leaders
- co-design and co-deliver a Leadership Programme combining workshops, coaching and a Hackathon focused on a live strategic challenge
Impact:
Positive movement across all leadership behaviours, evidenced through a repeat 360 process
Significant increases in:
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- adapting leadership style
- open and frequent communication
- team empowerment and stakeholder engagement
- A Hackathon idea being included in the organisation’s strategy
- An improvement in the organisation’s Investors in People status from Silver to Gold
- Recognition of the impact through a CIPD Award
Client perspective
Involving people from across the business in shaping a response to a pressing strategic challenge was a fantastic way for us to gain insight, enable the leadership community to appreciate the bigger picture, and strengthen how we operate.