Investing in Leadership Capacity to Support Ambitious Growth
Sector: Financial Services Sector
Business context
The programme was set-up as an investment in the personal and professional development of Regional Managers and Senior Leaders across the business.
Recognising the important role of these leadership communities in achieving the organisation's ambitious target of ‘3 billion in 3 years’, the business wanted to provide tailored support and challenge through Executive Coaching.
What we did
- 4 x 90-minute coaching sessions per leader
- Outcomes were agreed in three-way contracting with the coachee’s line manager and coach. Success measures were agreed, and scaling was used to track impact.
- The coaching was fully tailored to the needs of each leader – striking a contracted balance of support and challenge; using tools where relevant; identifying and building on strengths; and giving space to reflect in order to move forward.
The work also led to:
- 100% rated coaching as either an excellent or very good development activity (compared to other forms of development).
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100% of line managers saw the coaching as ‘extremely effective’ in achieving the outcomes agreed in 3-way contracting with their direct report and our coach.
- 84% were still applying their insights and learning either always or frequently 6 months after the programme ended.
- 92% are highly like to recommend coaching to others.
Client perspective
This programme was set-up as an investment in our leadership community to achieve our ambitious targets. I can honestly say it has been extremely useful in achieving this aim and I’ve seen the direct impact of the coaching on supporting our people to navigate the current and future challenges and opportunities they face.