Aligning a Leadership Team around Commercial and Mission-Led Goals

Sector: Technology Sector

Business context

We partnered with the sero Leadership Team as they continue to deliver on their mission to enable zero-carbon homes at scale and pace.  

As the business evolves, the Senior Team recognised the need to adapt their ways of working, build further alignment and continue to improve communication and decision-making in order to deliver both commercial and mission-led outcomes.

What we did:

  • Team Launch event followed by matching and coaching chemistry conversations
  • Offered a pool of 50 coaching sessions to be accessed by Leaders on an ‘as and when’ basis.
  • 3-way contracting with line managers
  • Quarterly Team Coaching sessions, with session priorities determined by the Team itself
  • Evaluation undertaken against both individual coaching outcomes, three-way coaching outcomes, team coaching outcomes & wider strategic drivers

The Impact:

  • Improved engagement scores, stronger alignment to strategy, and progress against key objectives, including securing new partnerships aligned to the organisation’s mission.
  • 100% of participants rated coaching as either extremely or very useful
  • 100% are frequently applying their learning
  • 100% of line managers reported coaching was extremely effective
  • Increased engagement survey scores, particularly in leadership and team communication measures.
  • Positive movement across relevant OKRs.

Client perspective 

We have seen a huge improvement in both individuals across the team and the way the leadership team works together. It has been a bigger success than expected - with a big improvement in both individual and team performance.

CFO and Exec Team Member